Frequently asked questions

To exchange your item for a different colour or size, return the unwanted item and place a new order. Returned goods must meet the return conditions:

You cannot return goods purchased from retail outlets to us. Please return the goods to the retailer from whom you purchased them, together with the receipt.

All refunds will be credited within 5 working days of receipt of the returned goods.

If you are missing items in your parcel or have received items that are not what you ordered, please contact the E-store Administrator immediately by email: or use the contact form:

Our product size standards have been selected based on the optimal depth/quantity of the product range. All our tights are made with high-quality elastane, so they are stretchy enough to fit both larger and smaller sizes than indicated on the package.

Due to extremely low demand, we produce a limited number of certain products and only sell them in SKINIJA BOUTIQUES stores. These include both women's and men's socks in larger sizes.